AIA, DBS, Singlife, Income, and FWD Travel Insurance Review

Table of Contents
How do you choose a travel insurance plan?
Picking a travel insurance plan starts with understanding what kind of protection you actually need for your trip. Look for coverage that includes trip cancellations, overseas medical expenses, baggage loss, and travel delays. If you have pre-existing medical conditions, check if they’re covered or if there’s a sub-limit that limits your claim. It also helps to read a few travel insurance reviews to see how well different insurers handle real-life situations and whether their claims process is smooth and reliable.
Next, think about who’s travelling with you and what activities you’ll do. Some travel insurance plans let you include a family member under one policy or add on protection for snow sports and adventure activities. Compare not just the cost but also the customer service and how easy it is to reach the customer support when you need help abroad. In short, the best travel insurance balances coverage, costs, and convenience—keeping you and your loved ones protected throughout your trip.
AIA
|
Website |
|
|
Contact Details |
+65 6248 8000 |
|
Services |
Travel Insurance, Medical Coverage, Trip Cancellation Protection, Baggage and Delay Compensation, Annual and Single-Trip Plans |
AIA’s Around The World Plus (II) makes travelling worry-free with comprehensive travel insurance coverage that protects you before, during, and even after your trip. It’s designed to handle the unexpected—whether it’s trip cancellations, baggage loss, flight delays, or overseas medical expenses, including COVID-19-related issues.
What makes this plan stand out is its thoughtful post-trip medical coverage, offering protection for up to 45 days after returning to Singapore if you fall ill or get injured abroad. Plus, the 24/7 overseas emergency assistance hotline ensures help is just a call away, no matter where you are.
If you want peace of mind and a plan that’s built around real travel needs—from spontaneous getaways to long-haul adventures—AIA Around The World Plus (II) is worth checking out before your next trip.
DBS
|
Website |
https://www.dbs.com.sg/personal/insurance/travel/travellershield-plus |
|
Contact Details |
+65 6398 8797 dbscs.sg@chubb.com |
|
Services |
Travel Insurance Plans for Single or Annual Trips, Coverage for Trip Delays, Cancellations, Baggage Loss, Overseas Medical Expenses, Optional Pre-Existing Condition Protection |
DBS’s TravellerShield Plus makes it easy to travel with confidence—offering protection that starts from the moment you plan your trip to the time you return home. The plan covers everything from overseas medical expenses (up to S$1 million) and trip cancellations to flight delays as short as 30 minutes, one of the first in Singapore to do so. You can also add coverage for pre-existing medical conditions, ensuring that travellers of all ages and health backgrounds are protected.
Beyond the essentials, TravellerShield Plus rewards regular flyers by covering frequent flyer miles and hotel loyalty points lost due to cancellations—a thoughtful touch for modern travellers. Backed by 24-hour Chubb Assistance for medical emergencies and quick claims processing, it’s built for convenience and peace of mind. Whether you’re flying solo, as a couple, or with family, this travel insurance plan offers flexible tiers and regional options to suit your itinerary.
FWD
|
Website |
|
|
Contact Details |
+65 6820 8888 contact.sg@fwd.com |
|
Services |
Travel Insurance Plans for Single or Annual Trips With Optional Add-Ons for Pre-Existing Medical Conditions, Trip Cancellation for Any Reason, COVID-19 Coverage, and Sports or Pet-Related Benefits |
FWD’s travel insurance is designed for those who want control over their coverage without paying for what they don’t need. The base plans already include medical protection of up to S$1 million, unlimited emergency evacuation, and baggage loss and delay coverage. What sets it apart is its suite of customizable add-ons—from Cancel For Any Reason and Pre-existing Medical Condition coverage to Enhanced COVID-19 and Sports Equipment protection.
It’s also one of the few travel plans that lets you claim for flight delays as short as three hours, ensuring even short disruptions are compensated. Claim submission is quick and digital through the FWD SG app, making it ideal for busy travellers. With affordable entry pricing (from around S$4 for a 3-day ASEAN trip) and options tailored for families and solo adventurers alike, this plan strikes a strong balance between affordability, flexibility, and peace of mind.
Income
|
Website |
|
|
Contact Details |
+65 6338 1222 |
|
Services |
Comprehensive Travel Insurance With Options for Pre-Existing Conditions, Trip Cancellations, Baggage Loss, Cruise Coverage, Adventurous Activities, Teleconsultation Support |
Income’s travel insurance stands out for its broad, traveller-friendly coverage and accessibility—even if you’ve already left Singapore. The plan covers travel delays up to S$2,000, baggage loss or delay, and travel document replacement up to S$8,000. It also protects against unexpected events like trip cancellations or accidents and even extends coverage for adventure activities such as skiing and skydiving.
For travellers with medical histories, the Enhanced PreX Plan offers rare, dedicated coverage for pre-existing conditions such as diabetes or heart disease—with up to S$300,000 for overseas medical expenses and S$15,000 for related accommodation or transport costs. 24/7 medical assistance and complimentary overseas tele-consultations make it ideal for both leisure and business trips. Whether you’re on a family getaway, a cruise, or a solo adventure, Income’s plans blend affordability, flexibility, and medical support for peace of mind wherever you go.
Singlife
|
Website |
|
|
Contact Details |
+65 6827 9933 |
|
Services |
Single and Annual Travel Insurance Plans With Optional Add-Ons for Pre-Existing Medical Conditions, Trip Cancellations, Weather Disruptions, Winter or Water Sports, and Overseas Weddings |
Singlife’s travel insurance offers comprehensive and flexible protection designed for today’s diverse travellers. Its plans—Lite, Plus, and Prestige—cover everything from trip cancellations and interruptions for any reason to baggage loss, rental vehicle excess, and personal liability. The standout feature is its unlimited overseas medical coverage, available on higher-tier plans, with fast PayNow claims payouts for added convenience.
Frequent flyers can benefit from optional extras like rainfall protection, winter sports, golf holiday coverage, and even overseas wedding protection—ideal for milestone trips. The new Pre-Existing Medical Conditions add-on extends coverage for overseas treatment and evacuation, ensuring that health concerns don’t stand in the way of travel. Combined with 24/7 emergency assistance and a smooth digital claims process, Singlife’s travel insurance balances premium protection with real-world practicality for every journey.
FAQs
Whether you’re covered under FWD Insurance, Singlife Travel Insurance, or NTUC Income, the claim process is straightforward. Most companies now let you submit your insurance claims online or through their mobile app. You’ll usually need your travel documents, receipts, and proof of expenses before sending them to their customer service team. Once approved, the money is typically credited to your account via PayNow or bank transfer within a few working days.
2. What benefits can Singaporeans expect from a travel insurance policy?A good travel insurance policy protects Singaporeans from unexpected expenses abroad—like medical emergencies, trip cancellations, or lost baggage. Depending on the travel plan, you can also get coverage for home contents, car insurance, and even adventure activities at your chosen travel destinations. Leading providers such as FWD, Singlife, and NTUC Income offer flexible insurance solutions that cater to both solo travellers and families.
3. How responsive are the customer service teams for travel insurance companies in Singapore?Major insurers like FWD, Singlife, and NTUC Income have strong reputations for customer service. Their teams operate hotlines and email support for queries related to travel benefits, policy details, or claims assistance. Many also provide 24/7 emergency support for travellers abroad—ensuring that if something happens during your trip, the company can step in to help right away.
Related Posts
Related guides
- Need a Pet Hotel? Singapore Has Great Furbaby Places To Stay
- Get the Best Value From the Top HDB Window Contractor
- Need Reliable Curtain Cleaning? Singapore Has Top Cleaners
- Watch Your Game at the Best Sports Bar Singapore Fans Love
- Find a Reliable Conveyancing Lawyer in Singapore, Here
- Looking for the Best Place To Shop for Sofas? Find It Here!

About the author
Chloe Lim · Food & Lifestyle Editor
Chloe covers Singapore's dining, beauty, and lifestyle scene — eating and testing her way across the island so her picks are ones she'd send a friend to.